An effective Quality Assurance program ensures compliance and conformance of Management Systems to both regulatory and strategic requirements. To be effective the Quality Assurance process must have an effective Audit program. The Audit Program must be systematic and consistent, fact based and robust, supported by problem solving tools, which identify risks and opportunities to enhance organizational effectiveness, maintain a safe environment and lead to elevated levels of customer experience.
Companies approach Quality Assurance in different ways. Do any of the descriptions below resonate?

