For Quality Management System and Quality Assurance processes to be effective requires, not only financial investment, but also a varied set of skills. These skills may be at an individual level, however they also need to be developed throughout the organization. Quality Assurance touches all aspects of the business and influences correct adherence to regulations and strategic direction. The organizations skill set at a QA level must support, Safety, Strategic Goals and an Understanding of Expense and Profit Levers. Treating QA as a purely administrative function but then discounting its power to influence other business levers may result in lost opportunities to enhance overall organizational effectiveness and behaviour.
Investing in the Team Skill Set is investing in the organizations future.
